Privacy Policy
Who we are
UdyamOne is operated by Cupid Compusoft Pvt. Ltd. ("we", "us"), CIN U72900RJ2009PTC028892, registered at 50/07 Shipra Path, Mansarovar, Jaipur, Rajasthan 302020. This policy explains how we handle personal data of merchants who use UdyamOne and of their customers whose data merchants store on the platform.
Data we collect
Account data (name, mobile number, business details), store content (products, prices, images), transaction data (orders, invoices, payment status), customer records added by merchants, technical data (device, IP address, logs) and support communications.
How we use data
To provide and improve the platform, process orders and payments, send service messages (including WhatsApp/SMS/email), prevent fraud and abuse, comply with law, and — with consent — send product updates and offers.
Merchant customers
Merchants are responsible for the customer data they store on UdyamOne and for obtaining any consents required to message their customers. We process such data only to provide the service to the merchant.
Sharing
We do not sell personal data. We share data only with service providers needed to run the platform (hosting, payments, messaging), with authorities where legally required, or in a business transfer with equivalent protections.
Storage & security
Data is stored on servers located in India. Connections are encrypted in transit (HTTPS/TLS). Access is role-restricted and logged. See our Security page for details.
Your rights
You may access, correct, export or delete your data. Merchants can export products, customers, orders and invoices from the dashboard, and request account deletion — see Data Deletion.
Grievance officer
Grievance Officer: Navneet Sogani · Email: info@cupidcompusoft.com · Address: 50/07 Shipra Path, Mansarovar, Jaipur, Rajasthan 302020. We aim to acknowledge complaints within 48 hours and resolve within 15 days.
Changes
We will post any changes to this policy on this page with an updated date, and notify merchants of material changes.
Questions about this policy: info@cupidcompusoft.com · Cupid Compusoft Pvt. Ltd., 50/07 Shipra Path, Mansarovar, Jaipur, Rajasthan 302020, India